Winberry Casino Terms

Welcome to Winberry Casino. These Terms and Conditions govern your access to and use of our platform at winberry.casino, including all games, promotions, and services we provide. By creating an account with us, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

Winberry.casino is owned and operated by 3-102-937610 SRL, registration number 3-102-937610, with its registered address in San Jose, Montes, De Oca, Barrio Dent, from Centro Cultural Costarricense Northeamericano, two hundred meters north and fifty meters east, Ofident building, office number three, Costa Rica. We are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, and operate under License No. ALSI-202510054-FI2. Established in 2024, Winberry Casino was built to serve players across Canada and select European and other regions with a secure, entertaining, and fair gaming environment.

Acceptance of Our Terms

By registering for a Winberry Casino account, completing the Winberry casino sign up process, or otherwise accessing our platform, you agree to comply with these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming guidelines. We reserve the right to amend these terms at any time, and we will notify you of significant changes through our website or via email. Your continued use of our services after such changes constitutes your acceptance of the updated terms.

Eligibility Requirements

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use Winberry Casino. We only accept players from Canada and select European and other regions where online gambling is not prohibited by local law. It is your responsibility to ensure that using our services is legal in your jurisdiction. We reserve the right to request identification documents to verify your age and identity, and we may suspend or close your account if we suspect fraudulent activity or ineligibility.

Account Registration and Security

To access Winberry casino online, you must create a personal account by providing accurate and complete information. You are permitted to hold only one account with us. We support English and French languages across our platform, and localized versions are available for your convenience. You are responsible for maintaining the confidentiality of your Winberry login credentials, and we are not liable for any losses resulting from unauthorized access to your account. Please contact us immediately if you suspect unauthorized use of your account.

Bonuses and Promotions

We offer a range of promotional opportunities designed to enhance your experience. Our welcome package includes a 300% match plus 675 free spins spread across your first three deposits, with a 250% first deposit bonus plus 100 free spins, a second deposit bonus of 200% plus 75 free spins, and a third deposit bonus of 225% plus 50 free spins. Every Winberry bonus is subject to specific wagering requirements, minimum deposit conditions, and eligible game restrictions, which are detailed on our promotions page. We do not currently offer a Winberry no deposit bonus, and any Winberry casino no deposit bonus advertised elsewhere should be verified directly with our support team before being relied upon.

We also provide access to a Bonus Store where you can collect berries and redeem them for rewards, a daily Wheel of Fortune, weekly cashback of up to 20%, and regular tournaments hosted by us and our game providers. If you have received a Winberry promo code, you can apply it during registration or in your account's bonus section. All Winberry deposit bonus offers are subject to change, and we reserve the right to withdraw or modify any promotion at our discretion.

VIP and Loyalty Program

Our loyalty program rewards consistent play through ten tiers, from Seed to the top-level Winberry status. As you accumulate experience points through wagering, you unlock benefits such as personal account managers, higher weekly cashback percentages up to 20%, exclusive bonuses, faster cashouts, and unlimited withdrawal privileges at our highest tier. We calculate experience points based on real-money wagers placed across our games.

Deposits, Withdrawals, and Payment Methods

We accept deposits and withdrawals in CAD, USDT, BTC, ETH, LTC, and TRX. Supported payment methods include Interac, VISA, Mastercard, Google Pay, Apple Pay, Neteller, Paysafecard, Skrill, Tether (USDT), Tether on Tron (USDT-TRC20), and Ethereum (ETH). The minimum deposit and minimum withdrawal amount is $100 or its currency equivalent.

We impose withdrawal limits to ensure responsible and secure transactions: a maximum of $1,500 per day, $5,000 per week, and $15,000 per month. Where your account balance is at least ten times greater than your total deposits, we may increase your monthly withdrawal limit to $30,000; otherwise, the standard monthly cap of $15,000 applies. Pending time for withdrawal requests is up to 24 hours, and once approved, cashout processing typically takes between 15 minutes and 24 hours, with KYC verification completed within 12 hours where required. We may request identity verification documents before releasing any withdrawal, in accordance with our anti-fraud and regulatory obligations.

Our Games and Providers

We partner with over 29 leading software providers, including Pragmatic Play, BetSoft, Thunderkick, Yggdrasil, Endorphina, Spinomenal, Hacksaw Gaming, and BGaming, to bring you more than 1,500 titles. Our Winberry slots collection features popular games such as Gates of Olympus, Sweet Bonanza, and Greedy Fortune Pig, while our Winberry live casino offers table games from Pragmatic Play Live and Evolution, including roulette, blackjack, baccarat, and game shows. Please note that live dealer games are excluded from bonus wagering contributions. We do not currently offer sports betting; Winberry Casino operates exclusively as a casino platform, though our lobby includes casino-style "Sports Slots" for players who enjoy sports themes.

Our platform is accessible via desktop and mobile browsers using fully responsive HTML5 technology. While we do not offer a native Winberry casino app for iOS or Android, our mobile-optimized website allows you to add a shortcut to your home screen for quick access to Winberry casino slots and other games on the go.

Responsible Gaming

We are committed to promoting safer gambling practices. We provide tools such as deposit limits, self-exclusion options, and reality checks to help you manage your play. If you feel that your gambling behavior is becoming problematic, we encourage you to contact our support team or seek assistance from professional organizations dedicated to gambling addiction support.

Customer Support

Our customer support team is available 24/7 via live chat, and you may also reach us by email at [email protected] or, for VIP-related inquiries, at [email protected]. We provide assistance in English and French to accommodate our diverse player base.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to Winberry Casino. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform. Nothing in these terms limits our liability for matters that cannot be excluded under applicable law.

Governing Law

These Terms and Conditions are governed by the laws applicable to our operating license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. Any disputes arising from your use of our services shall be resolved in accordance with this jurisdiction's regulatory framework.

Contact Us

If you have any questions regarding these terms, our promotions, or your account, please reach out to us at [email protected]. We are always here to help you enjoy a safe and rewarding experience with us.